A-PLUS-Support-Agent-Z

Usually, if the game crashes, you can restart the game and continue. If the game frequently crash at the same quest/in-game feature, please send a ticket to our customer support team with the follo...

If you forget the password of your Apple ID/Google Play login, please choose the platform on the Login Method screen, and then follow the pop-ups to reset the password.

Please try the following steps: 1. Check the network connection is stable in the "Settings" of the mobile phone, or try to switch from Wi-Fi to Cellular Data.2. Reboot the game. If the game frequen...

If you have changed the device for playing, please log in via A PLUS Account, Apple ID, and Google Play, and to find your game account. However, if you were using a guest account, the account will ...

If the game is suddenly muted, please try the followings: 1. Check the "Player's Settings" and confirm the game sound is not muted.2. Close all applications including Street Fighter: Duel, and then...

Unfortunately, the game can only run with constant internet connection by design. Therefore, please make sure that you are launching the game in a stable network environment. If you encounter any c...

Please tap your profile picture at the top-left corner of the main screen, enter "Player Settings", and tap on "Account Deletion" at the bottom. Your game account will be deleted automatically afte...

Please set up a password that includes 8-30 characters with least 2 of the following: alphabets, numbers or underline.

To ensure a stable internet connection, the game accounts are divided into 4 different region servers (EU/SA/US/Other). If you would like to continue with your current progress on a new device, ple...

To ensure a stable internet connection, the game accounts are divided into 4 different region servers (EU/SA/US/Other). You are recommended to stay in the region that the system assigned to you in ...