This issue might be caused by an unstable connection. Please troubleshoot with the following steps:
1. Check the network connection is stable in the "Settings" of the mobile phone, or try to switch from Wi-Fi to Cellular Data.
2. Make sure that the device’s storage is enough for the update. If it is full, please release some space and try again.
3. Make sure the device's operating system is the latest. If not, please update the OS first.
If the issue continues after confirming the above steps, please try the followings:
- Go to Google Play or AppStore and download the latest version of the game from the store page.
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